Privacy Policy

1. Introduction

NiyoBook provides appointment scheduling services. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

• Name and contact details (such as phone number)
• Appointment and booking information
• Authentication data including OTP verification logs

3. How We Use Your Information

• To provide appointment scheduling services
• To send authentication messages (OTP) via WhatsApp
• To send confirmations and reminders
• To improve system functionality and security

4. Use of WhatsApp and Third-Party Services

We use services provided by Meta Platforms, Inc., including WhatsApp, to deliver authentication and communication messages. Your information may be processed by these service providers strictly for delivering communication services.

5. Data Sharing

We do not sell or rent personal data. Information is shared only when necessary to provide our services or when required by law.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at the email below.

9. Data Deletion Instructions

Users may request deletion of their personal data by sending an email to support@niyobook.com with the subject line "Data Deletion Request". We will process the request within a reasonable timeframe.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Email: support@niyobook.com